Lakeside Animal Clinic--Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (281) 493-9995. New questions are added all the time. You can email suggestions for FAQs to email@example.com.
1. What are the Hospital hours?
Our hospital is open Monday to Friday from 7:00am to 6:00pm. Generally, the doctor sees appointments from 8:30 to 10 am and from 2pm to 6pm on these days. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.
2. Do I need to have an appointment?
We strongly recommend setting an appointment whenever possible to avoid long wait times. However, walk-ins are always welcome, and will be worked into the schedule as soon as possible.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover, Care Credit, and American Express.
4. Can I make payments?
We offer payment plans through Care Credit. To apply, click HERE. Otherwise, full payment is due at the time of services.
5. At what age can I have my pet spayed or neutered?
Spaying (females) or neutering (males) can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. For your pet's safety, current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is required prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10-14 days following the surgery.
8. Is it a good idea to let my dog or cat have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your female pet spayed, especially if it is done prior to the first heat cycle, and to having your male pet neutered. These advantages include decreasing the chances of breast tumors later in life (females), decreasing the chance of cystic ovaries and uterine infections later in life (females), decreasing the desire to roam the neighborhood, decreasing the incidence of prostate problems later in life (males), helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
Yes, we offer boarding as a service for our clients. We have boarding space for both dogs and cats. For safety and legal reasons, you may only pick up your pet during normal business hours. No after-hours pickups will be allowed.
10. What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own. Make sure to note any special instructions at drop-off. Call us if you would like a tour prior to boarding your pet.
11. What do I do in case of an emergency?
If you have an emergency during normal business hours, call us if possible and proceed to the clinic immediately with your pet. If you have an emergency after-hours, call the emergency clinic at (713) 932-9589. If the emergency involves possible ingestion of a poison, bring the product with you if at all possible.